myKillik release - November 2022 - App

The following myKillik features and enhancements were released today:

• Update account details 
• Last log in 

 

Update Account Details:

We have added in the ability for clients to be able to update their personal details via the app. You can now update your address, phone number, email address, and bank details in the 'Your Details' section of the app. This is completely secure as it utilises your phones security features and account pin, making it quick and easy to keep us up to date with your personal changes.

To change any of your details, first navigate to the 'Account' section in app, and select 'Your Details'. Here you will be able to review the following details: Preferred Name, Home Phone, Mobile Phone, Work Phone, Email Address, Address, and Bank Details.

Next, select the detail that you would like to change, for example Home Number, where you will then be taken to a screen with blank details, allowing you to add in your new details.

To confirm your change, press submit. You will then need to either use your mobile devices biometric security, or re-enter your account pin to submit the change.

Once submitted this will be passed onto our internal team to review the information. While this information is in review you will not be able to edit the information again and will see a padlock beside the detail/s you have changed.

 

Last Log In:

We have also added in a 'last log in' feature to your account, allowing you to see the last time you logged in. This adds to the security of myKillik by allowing you to track any abnormal activity.

 

To check your last log in date, navigate to Account and then simply scroll down. Your last log in date will show at the bottom of the list.